Realcomp's Customer Care Support Hours are as follows: Monday through Friday: 8 am - 9 pm, Saturday: 8 am - 8 pm, and Sunday: 11 am - 6 pm. To reach our Customer Care Department by phone, call 866-553-3430 and press "2". To reach us via e-mail click here (our typical turn-around time for responding to requests via e-mail is two (2) business days or less).
The following online support-related documents are also available to you, which may help to answer some of your questions:
"I was one of the first to take your class and I love the new system. I'm getting great feedback from my clients on it. They really like the new format!! Thanks."
Joan D. - Plymouth, Michigan
“I cannot thank you enough for allowing me to produce a statistical report through the map search feature. It is WONDERFUL … PLUS I can even coordinate the stat report with the CMA. How cool is that! Thank you soooo much.”
“In general, I’m very impressed with the Realcomp services that I use and I'm trying to expand my use of the available services. It is amazing to me that these services, including personalized technical help can be supplied at such a low cost.”
“I am very satisfied with Realcomp. I just recently opened my own office & Realcomp is the only MLS I chose to use.”
“Realcomp has one of the finest live support teams! I'm always amazed at how knowledgeable, prompt and pleasant your staff is … thanks to them for all they do!?”
“I am so satisfied with what we are capable of performing and the technical support is the best!!!”
“I like to input my own listings so I am no longer faxing listings to you ... love that Listing Load.”
“I love Realcomp, I have always been impressed with its cutting edge technology updates…”
“Realcomp is my choice for search ...”
“Very trustworthy source of data.”
“The current system is very good ... in my opinion. I find the templates fairly easy to navigate and use, even if it is the first time I have worked with the option.”
“Realcomp II is doing a great job of anticipating and responding to industry demands…”
“Realcomp remains one of the best MLS systems in my opinion. Always has ease of loading listings and has invaluable information readily available.”
We're pleased and privileged to assist you. Please contact us when you need support!
* Excluding weeks involving nationally recognized holidays.
Last modified 2013-05-21 08:46