Realcomp Department Highlight: Customer Support

Dedicated Customer Care Support is just one of the many services Realcomp offers that sets this MLS apart from other MLS organizations in Michigan. Not only is our support team knowledgeable, but we have an amazing group of individuals!

When Realcomp REALTORS^® call Realcomp, you are greeted by dedicated support representatives who work out of our office in Farmington Hills. Each team member has experience with the many facets of real estate and is capable of troubleshooting issues and assisting you with Realcomp’s varied products and services.

Realcomp's Customer Care Support Staff is available to assist you seven (7) days/week*. We can be reached by phone, email, and/or chat and are available to help with your MLS and/or product-related questions.

To reach our Customer Care Department by phone, call 866-553-3430‪ ‬and press "2".‬‬‬‬‬ To reach us via email, click here. To speak with us through our Chat option, login into RCO3^® and choose the "Chat/Feedback" option which appears in the upper right-hand corner of the homepage. Our promised turnaround time for responding to requests via email is two (2) business days or less.‬‬‬‬

Realcomp's Customer Care Support Hours are as follows:

Monday - Friday: 8am - 9pm
Saturday: 8am - 7pm
Sunday: 11am - 6pm

Chat Support is available Monday - Friday, 8am - 5pm

Do you have a positive Realcomp Customer Support story you are willing to share with others? We would love to hear from you! Send us an email that summarizes your experience to marketing@realcomp.com. We may include it in an upcoming edition of Realcomp’s MLS Tech Trends!

*With the exception of a few national holidays

Last Modified: Wednesday, June 21, 2017

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