OneHome™ Has Launched!
OneHome™ is the new client portal for RCO3®/Matrix™ that helps you collaborate with clients and remain at the center of their home search. OneHome™ replaces the existing RCO3®/Matrix™ Client Portal effective December 5, 2022 @ 9 pm.
Note: Although, the new user interface means no significant changes for MLS Subscribers, noteworthy enhancements apply to the client side of the application that you will want to know about.
We have outlined resources to help you and your clients become familiar with OneHome™
Access the Learning Lab Resource Page: View videos, client handouts, and other training materials to help you learn more about RCO3®/Matrix™ and OneHome. Login to RCO3®/Matrix™ and click the Learning Lab image (shown below) from the homepage to access this information.
Watch Our Condensed OneHome™ Introductory Webinar:
https://youtu.be/43H8suFDfHw
View Realcomp’s Frequently Asked OneHome™ Questions (PDF):
http://ow.ly/mVr750LSNOo
Review Our Quick Tips: Preparing for OneHome™
http://ow.ly/GcLa50LSNpy
Attend a LIVE Training Webinar available DAILY!
Schedule the webinar day and time most convenient for you by visiting the Class Scheduler on your Realcomp Dashboard.
OneHome™ Video Walkthrough
Be sure to remind your clients that OneHome has replaced the old RCO3®/Matrix™ client portal (as of December 5, 2022 @ 9 pm). Share this video walkthrough of the new portal with your clients: https://youtu.be/9C0jLXt3g64
As always, If you have any questions about this information, please reach out to our Customer Care Department at (866) 553-3430 or via email at support@realcomp.com. Thank you!